#10027 - Senior Operations Executive, €34k, flexible, Dublin

We are looking to recruit a senior operations executive based in Dublin. The focus of this role is to provide best-in-class operational support and insights to the Team, to ensure excellence in all client delivery functions.

 

Responsibilities:

  • Preparation and distribution of reports as per agreed Service Level Agreements
  • Production of meaningful and concise Insights / Intelligence reports from data collected
  • Assistance with creation and delivery of client presentations
  • Issue resolution and assistance with field and client queries daily
  • Proactively review current process with a view to improve and streamline where possible
  • Build relationships within the client team and across the industry, using excellent communication skills to positively influence stakeholders
  • Managing and updating internal Sales Process to include all aspects required with Sales and Post contract support.
  • Manage multiple vehicle funds from end to end. Be the point of contact for customers. 
  • Collation of all client documents.  Update all internal trackers.  Reporting on progress of these funds internally. Engage with multiple internal departments.
  • Manage Renewable Gas customers through the early stages on their enquiries before handing over to rep.

 

Qualifications:

  • Relevant experience in an operations and / or similar administrative role
  • Advanced ability in Microsoft Office software applications (Excel, Word, PowerPoint, and Outlook)
     

Essential

  • Previous experience in IT, operations, reporting, administrative role
  • Ability to perform in a team environment
  • Strong written, verbal and interpersonal communication skills
  • Initiative and ability to perform independently and without direct supervision
  • Problem solving skills
  • Attention to detail
  • Effective time management and organisation skills
  • Commitment to customer satisfaction and project success
  • Commitment to process and account improvements through constructive critical appraisal of role
  • Ability to work at a fast pace while maintaining personal quality control and accountability
  • A digital mindset (A person with a digital mindset applies technology to become more efficient and collaborative - someone who is relentlessly curious, questions the status quo and one who does not limit themselves to the job scope)

 

 

Benefits

  • Excellent remuneration package - €34,000
  • Flexible working conditions
  • Employee Assistance Program
  • TaxSaver
  • Bike to Work
  • Ongoing training and growth opportunities, with professional and personal development support

 

#10027

 

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