Outbound Sales Agent, €28,000 (Dublin 12)

We are recruiting for Outbound Inside Sales Agents to join our customer in Dublin 12. The successful candidate will be joining a well established company, joining a growing and dynamic team. The successful candidate will have call center experience in an outbound sales role. There is a €28,000 basic plus an attractive commission structure. This role will be initial working from home.

Key Responsibilities

  • Proactively manage a customer base to ensure maximum potential is achieved through making outbound calls to an existing customer base
  • Renegotiating customer contracts
  • Minimizing churn for new and existing customers through phone, SMS, email contact
  • Combined re-active and pro-active telephone retention of existing customers
  • Updating historical customer account issues
  • Maintaining and updating daily metrics, KPI’s etc.


Required Skills & Experience

  • A minimum of 12 months experience in a call center role
  • Sales or retention experience preferable but not essential
  • Proven ability to work to strict targets to help achieve the team objectives
  • Strong Excel skills and good working knowledge of MS Office required
  • Considerable attention to detail desired, problem solving ability and takes pride in their work
  • Proven ability to work in a self-directed and organized manner
  • Excellent numerical skills an advantage
  • Have a confident and friendly telephone manner
  • Experience in a customer centric industry is a key requirement as Panda puts the customer at the heart of its business
  • Excellent written and oral communication

What you can expect:


  • Very Competitive Weekly salary with excellent commission structure· Well established Company
  • Career growth and progression· 20 days annual leave + Bank Holidays
  • Staff Social Events· Close to Major Bus and Luas Routes

Job Types: Full-time, Permanent Benefits:


  • Work from home opportunities
  • Bonus scheme
  • On-site parking


Apply Now