Office Administrator, €28k Tallaght (Dublin)

The focus of this role is to provide the Sales Account with an accurate and timely order verification and processing service, delivering best-in-class sales order management, so that the Customer onboarding experience delivers as advised at the point of sale.

Responsibilities:

• Process all assigned sales orders accurately and on time daily, weekly, and monthly, and own the journey flow of every sale through to connection
• Maintain daily report of all orders and be able to provide on-demand updates for stake-holders, management and clients on status of all sales
• Ensure compliance in all sales processing and reporting
• Complete order verification calls with Customers to confirm details of their order
• Take ownership of the sales pipeline to ensure all sales are proactively managed from receive to connected to give 100% connection rate for the client
• Work closely with the sales team to ensure strong communication resulting in maximum return of sales received to connected
• Identify opportunities to add value and enhance the service provided to the sales team and the client
• General administration duties as required to support the successful functioning of the sales team

Qualifications:

• At least 12 month’s experience in a fast past-paced operations or administrative role
• Prior experience and proven advanced ability in Microsoft Office software applications (Excel, Word, PowerPoint and Outlook)
• Passion for ownership of a process or workstream to deliver success through autonomy
• Ability to perform in a team environment and on own initiative
• Comfortable liaising with Customers by phone and naturally Customer-centric

Essential

• Previous experience in sales order management, processing and/or reporting
• Experience within the Utilities sectors, either sales based or operations/admin
• Strong written and verbal communication skills
• Initiative and ability to perform independently and without direct supervision
• Problem solving skills
• Effective time management and organisation skills
• Commitment to process and account improvements through constructive critical appraisal of role

Benefits:

• Flexible working conditions
• EAP Programme
• Bonus related to performance
• TaxSaver
• Bike to Work

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