#10158 - Workshop foreman/controller, €35k - €50k DOE, Long Mile Rd (Dublin)

We are currently looking to recruit an experienced workshop foreman/controller based in Dublin for a competitive salary of €35k - €50k DOE. 

 

Responsibilities:

  • Customer service
  • Generating profit for the dealership
  • Managing and coaching a team of technicians and apprentices, making sure targets and business objectives are met
  • Working with colleagues and other departments to ensure a seamless service for customers
  • Scheduling work to meet customer needs, taking into account workshop targets, the complexity of each job and the availability of parts
  • Providing estimates for servicing and repairs and setting timescales
  • Accurately recording technician time and writing technical reports and recommendations.
  • Assisting technicians with technical challenges to identify solutions
  • Ordering correct parts for vehicles
  • Ensuring warranty standards are adhered to
  • Liaising with other departments with regards to parts and any other queries as the workshop representative
  • Making sure all servicing work is carried out correctly, competently and on time, with customer satisfaction in mind
  • Ensuring that all work complies with health and safety and manufacturer policy, as well as company standards

 

 

Skills & Requirements:

  • Previous experience within the industry, particularly workshop control or technician
  • Organisational skills
  • Strong IT skills
  • Attention to detail
  • Interpersonal skills
  • Problem solving and decision making
  • Ability to communicate well with customers and colleagues across different departments, both face-to-face and via email
  • Motivated and able to motivate others
  • Leadership and ability to delegate
  • Ability to work under pressure

 

 

 

 

#10158

 

 

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