#10139 - Commercial Insurance Broker, €30k - €49k DOE, Commission, Dublin 8

A Commercial Insurance Broker is responsible for the renewal of general insurance products including, sales where appropriate, and providing superior customer service.


Principal Accountabilities

  • Ensure the interests of clients and the integrity of the market is at the centre of the way you do business
  • Identify the needs and objectives of the client and provide best advice based on information gathered and research conducted
  • Treat clients fairly at all times
  • Act in a compliant and ethical manner at all times
  • Only process and share data for the purpose for which it was given
  • Treat client data with the utmost respect and confidentiality
  • At all times, adhere to regulatory and legislative rules, codes , guidelines and all updates including:
  • Minimum Competency Code
  • Consumer Protection Code
  • Fitness and Probity Standards
  • Data Protection Legislation
  • Prudential Regulations
  • Money Laundering and Financial Sanctions Legislation




  • Report directly to Unit Head and Business Insurance Administration Manager.
  • Liaise with clients via phone, email and on a on a face to face basis.
  • Handle all enquiries regarding existing Business Insurance and Personal Lines policies.
  • Handle first notification of claims and ensure that these are handled efficiently by Insurers from notification to settlement stage.
  • Identify non-standard or complex risks and escalate to your Unit Head/Specialist Agent to ensure they are handled appropriately.
  • Ensure procedures as outlined in Business Insurance and Personal Lines procedural documents are fully complied with.
  • Administration work should be to the highest standards at all times.
  • Ensure providers are meeting Service Level Agreements.
  • Handle complaints and errors as per the relevant procedures.
  • Maintain product knowledge at all times.
  • Make out bound calls to existing clients.
  • Identify new sales potential by cross selling and obtaining leads.
  • Provide constructive feedback to management.



Skills and Knowledge

  • Time management
  • Ability to prioritise
  • Relevant knowledge of the market both locally and in the UK
  • Excellent attention to detail
  • Ability to work closely with colleagues at all levels
  • Positively engage with other team members/ staff, insurers and clients at all times
  • Complete the appropriate annual CPD requirement and maintain Minimum Competency Code






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